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It's free. By signing up, you will receive monthly email updates on upcoming DNR activities, events and other items of interest.
We are excited to be able to serve you and to offer you an exclusive inventory of merchandise and gifts -- including park passes, trail guides, Gifts of Trees, the Maryland Natural Resource magazine, black bear merchandise and more!

This site will be expanding regularly, so visit often to see what’s new and find unique outdoor items and perfectly natural DNR gifts.

Thank you for letting us serve you! Please come again soon!
 
Our contact information:
By email:
Questions, comments, and suggestions can be sent  to customerservice.dnr@maryland.gov
 
By standard mail:
Maryland Department of Natural Resources
Office of Communications
580 Taylor Avenue, D-4
Annapolis, MD 21401

By phone:
410-260-8009

Shipping Information:
The online store is staffed Monday through Friday, 9 am to 5 pm.  We observe all state holidays.  Orders or questions received after normal business hours will be responded to during normal office hours.  Orders are shipped in a timely manner, however; items may be shipped from different departments on different days.  It may take 4 to 9 days for your order to arrive (depending on location.)
 
Any and all questions may be directed to us by emailing customerservice.dnr@maryland.gov and placing DNR Outdoor Store in the subject line or by calling (410) 260-8009.

Refund, Returns and Cancellation Policies:
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type.
 
Mail your return using a delivery confirmation service and send the tracking number to customerservice.dnr@maryland.gov.  Place DNR Outdoor Store in the subject line. You may also call us directly at (410) 260-8009.
 
Please mail your package in a prepaid and traceable method to the address below.
Maryland Department of Natural Resources
DNR Outdoor Store
580 Taylor Avenue, D-4
Annapolis, MD 21401
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