We are excited to be able to serve you and to offer you an exclusive inventory of merchandise and gifts -- including park passes, trail guides, Gifts of Trees, the
Maryland Natural Resource magazine, black bear merchandise, model fire trucks and more!
This site will be expanding regularly, so visit often to see what’s new and find unique outdoor items and perfectly natural DNR gifts.
Thank you for letting us serve you! Please come again soon!
Our contact information:
By email:
Email us with questions, comments, and suggestions
customerservice@dnr.state.md.us
By standard mail:
Maryland Department of Natural Resources
Office of Communications
580 Taylor Avenue, D-4
Annapolis, MD 21401
By phone:
1-877-620-8DNR (8367)
Shipping Information:
The online store is staffed Monday through Friday,
9 am to
5 pm. We observe all state holidays. Orders or questions received after normal business hours will be responded to during normal office hours. Orders are shipped in a timely manner, however; items may be shipped from different departments on different days. It may take 4 to 9 days for your order to arrive (depending on location.)
The Maryland Natural Resource magazine is printed on a quarterly basis and may take up to 4-6 weeks for delivery.
Any and all questions may be directed to us by using
customerservice@dnr.state.md.us and placing DNR Outdoor Store in the subject line or by calling (410) 260-8021.
Refund, Returns and Cancellation Policies:
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type.
Mail your return using a delivery confirmation service and send the tracking number to
customerservice@dnr.state.md.us. Place DNR Outdoor Store in the subjcet line. You may also call us directly at (410) 260-8021.
Please mail your package in a prepaid and traceable method to the address below.
Maryland Department of Natural Resources
DNR Outdoor Store
580 Taylor Avenue, D-4
Annapolis, MD 21401